InstaHype
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Refund Policy

Last updated: June 8, 2026

We want you to be satisfied with your order. This policy explains when refunds and refills apply.

30-day refill

If the followers or likes you ordered drop below the delivered amount within 30 days, we will refill the difference for free. Contact support@instahype.us with your order email and link.

When you can get a refund

  • We could not start your order (e.g. a technical issue on our side).
  • Your order was not delivered within a reasonable time and a refill is not possible.
  • You request cancellation before delivery has begun.

Eligible refund requests can be made within 14 days of purchase.

When refunds are not available

  • The order was delivered as described.
  • You provided an incorrect username/link, or set the profile/post to private during delivery.
  • Drops caused by your own actions or by platform changes beyond the 30-day refill window.

How to request

Email support@instahype.us with your order email, the link/username, and a short description. We aim to respond within 48 hours. Approved refunds are returned to your original payment method.

Operator: HEXRATE LTD. See also our Terms of Service.

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InstaHype is a trading name of HEXRATE LTD, a company registered in England and Wales, United Kingdom(company no. 16665404), registered office: 38 Princess Park Manor, Royal Drive, London, United Kingdom, N11 3FL.
InstaHype is not affiliated with, endorsed by, or sponsored by Instagram or Meta Platforms, Inc. Instagram™ is a trademark of Meta Platforms, Inc.

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